Autodesk experienced a minor incident on May 20, 2026 affecting Autodesk account, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Autodesk account
Update timeline
- investigating May 20, 2026, 12:27 AM UTC
We are investigating an issue with where customers are unable to create projects, view hubs, or access hub lists in the Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved May 20, 2026, 01:09 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.