Autodesk experienced a minor incident on April 1, 2026 affecting BuildingConnected, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
BuildingConnected
Update timeline
- investigating Apr 01, 2026, 06:08 PM UTC
We are investigating reports of customers experiencing an issue where emails are currently not being delivered in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Apr 01, 2026, 06:25 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.