Autodesk experienced a minor incident on September 8, 2026 affecting Forma Build, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 08, 2026, 08:37 PM UTC
We are investigating an issue where customers are unable to import or update schedules and may not receive email notifications impacting critical Schedule workflows in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Sep 08, 2026, 09:37 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
- postmortem Sep 30, 2026, 07:41 AM UTC
**AUTODESK EVENT ANALYSIS** **Incident Number:** #COE-INC154406 **Incident Date:** September 8, 2026 **Summary** On September 8, 2026, between 06:00 AM PDT and 02:10 PM PDT, Autodesk experienced a service disruption that resulted in long delays on Schedule imports for several hours in Forma Build in the US region. This impacted both new schedules and updates to existing ones. **Impacted Services** * Forma Build Schedule Module **Root Cause** Autodesk’s investigation linked the incident to a recent service change that affected background processing updates, resulting in long waits and some failed operations. **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * Improvements to processing safeguards. * Monitoring improvements to identify and prevent similar delays. Thank you for your patience and understanding.