Autodesk incident

APS - AEC Data Model API

Minor Resolved View vendor source →

Autodesk experienced a minor incident on April 3, 2026 affecting APS - AEC Data Model API and APS - AEC Data Model API (Canada) and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 08:51 PM UTC
Resolved
Apr 03, 2026, 10:41 PM UTC
Duration
1h 49m
Detected by Pingoru
Apr 03, 2026, 08:51 PM UTC

Affected components

APS - AEC Data Model APIAPS - AEC Data Model API (Canada)APS - AEC Data Model API (Australia)APS - AEC Data Model API (European Union)APS - AEC Data Model API (Germany)APS - AEC Data Model API (India)APS - AEC Data Model API (Japan)APS - AEC Data Model API (UK)

Update timeline

  1. investigating Apr 03, 2026, 08:51 PM UTC

    We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Apr 03, 2026, 09:59 PM UTC

    We have identified the cause of the issue where customers are experiencing failures when attempting to retrieve or submit data via the APS - AEC Data Model API. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Apr 03, 2026, 10:41 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.