Autodesk incident

Fusion

Minor Resolved View vendor source →
Started
Apr 14, 2026, 03:01 PM UTC
Resolved
Apr 14, 2026, 03:07 PM UTC
Duration
6m
Detected by Pingoru
Apr 14, 2026, 03:01 PM UTC

Affected components

Fusion

Update timeline

  1. investigating Apr 14, 2026, 03:01 PM UTC

    We are investigating an issue where a subset of customers are unable to open or upload Inventor 2027 CAD files in Fusion. We are actively looking into this and will provide an update within 60 minutes, or sooner if we have more information to share.

  2. resolved Apr 14, 2026, 03:07 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

  3. postmortem Apr 24, 2026, 03:28 PM UTC

    **AUTODESK EVENT ANALYSIS** **Incident Number:** #COE-INC140598-ANYCAD **Incident Date:** April 14, 2026 ‌ **Summary** On April 14, 2026, from 7:30 AM PDT until April 14, 2026, at 8:01 AM PDT, Autodesk experienced a service disruption impacting customers trying to upload and open Inventor 2027 CAD files with AnyCAD translation in Fusion. ‌ **Impacted Services** * Fusion \(AnyCAD translation\) ‌ **Root Cause** * The root cause was identified as a failed channel switch during the production deployment pipeline, specifically an API gateway error that resulted in incorrect channel mapping for the AnyCAD translation workflow. ‌ **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * The response team executed a manual fix by updating the channel mapping and correcting production scripts. ‌ Thank you for your patience and understanding.

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