Autodesk experienced a minor incident on April 16, 2026 affecting Forma Data Management and Forma Data Management (Australia) and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 16, 2026, 01:42 AM UTC
We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Apr 16, 2026, 01:56 AM UTC
We are continuing to investigate reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- identified Apr 16, 2026, 02:55 AM UTC
We have identified the cause of the issue where customers are experiencing an issue with the Navis Work Document files (NWD Files) not rendering properly in Forma Data Management in all regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Apr 16, 2026, 03:13 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.