Autodesk incident

Forma - Reports

Minor Resolved View vendor source →

Autodesk experienced a minor incident on May 8, 2026 affecting Forma - Reports and Forma - Reports (Australia) and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 08:11 PM UTC
Resolved
May 08, 2026, 08:20 PM UTC
Duration
9m
Detected by Pingoru
May 08, 2026, 08:11 PM UTC

Affected components

Forma - ReportsForma - Reports (Australia)Forma - Reports (Canada)Forma - Reports (European Union)Forma - Reports (Germany)Forma - Reports (India)Forma - Reports (Japan)Forma - Reports (UK)

Update timeline

  1. investigating May 08, 2026, 08:11 PM UTC

    We are investigating an issue where customers are unable to change filters in the Reports UI within Forma Reports across multiple regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved May 08, 2026, 08:20 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

  3. postmortem Jun 01, 2026, 02:50 PM UTC

    **AUTODESK EVENT ANALYSIS** **Incident Number:** #coe-inc142772-reports **Incident Date:** May 6, 2026 ‌ **Summary** On May 6, 2026, between 2:50 PM PDT and May 8, 2026, at 1:15 PM PDT, Autodesk experienced a service disruption that impacted customers using filters when creating reports in Forma Reports across all regions. ‌ **Impacted Services** * Forma Reports ‌ **Root Cause** * During a planned deployment of Forma Reports, a software defect in the report filter selection interface caused user filter changes to be immediately reverted, preventing customers from updating their report filters. ‌ **Autodesk Actions** Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following: * Adding post-deployment verification checks as part of the release process. * Implementing enhanced synthetic monitoring for critical report creation workflows. ‌ Thank you for your patience and understanding.