Autodesk experienced a minor incident on October 21, 2026 affecting Autodesk account, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 10:06 AM UTC
We are investigating an issue where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 21, 2026, 10:32 AM UTC
We are continuing to investigate where customers are experiencing a delay in API usage data within Autodesk account. Usage data may not reflect the latest information. We have subsequently identified that capacity usage data updates may also experience delays. We will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Oct 21, 2026, 11:45 AM UTC
We are continuing to investigate where customers are experiencing a delay in API and capacity usage data within Autodesk account. Usage data may not reflect the latest information. We will provide an update within 2 hours or sooner if we have more information to share.
- resolved Oct 21, 2026, 01:16 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.