Autodesk experienced a minor incident on September 24, 2026 affecting BIM Collaborate and BIM Collaborate (European Union) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
BIM CollaborateBIM Collaborate (European Union)BIM Collaborate (India)
Update timeline
- resolved Sep 24, 2026, 11:18 AM UTC
On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers were unable to load or view models in BIM Collaborate in US, European Union and India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, BIM Collaborate returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.