Australian Taxation Office incident

Relationship Authorisation Manager (RAM) system issue

Resolved after 1 hour 21 minutes, on January 20, 2021.

investigating Jan 21, 2021, 12:48 AM UTC

We are continuing to investigate this issue.

Started
Jan 20, 2021, 11:43 PM UTC
Resolved
Jan 21, 2021, 01:04 AM UTC
Duration
1h 21m
Detected by Pingoru
Jan 20, 2021, 11:43 PM UTC

Update timeline

  1. investigating Jan 20, 2021, 11:43 PM UTC

    RAM is currently unavailable, which may prevent login to the business portal. Technicians are working to restore this service as a priority. The new Online Services for Business (OSB) platform is available - https://onlineservices.ato.gov.au/business/

  2. investigating Jan 20, 2021, 11:59 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 21, 2021, 12:48 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jan 21, 2021, 01:04 AM UTC

    This incident has been resolved.

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