Australian Taxation Office incident

ATO Online services and ATO.GOV.AU are currently unavailable

Resolved after 1 day 22 hours, affecting Home page and OSB Login service and 1 more, on May 28, 2022.

monitoring May 29, 2022, 11:02 AM UTC

A fix has been implemented to our systems and we are continuing to monitor for any further issues.

Started
May 28, 2022, 02:44 AM UTC
Resolved
May 30, 2022, 12:58 AM UTC
Duration
1d 22h
Detected by Pingoru
May 28, 2022, 02:44 AM UTC

Affected components

Home pageOSB Login serviceContext SelectionOnline forms - Accounts and transactionsOnline forms - Create or view secure messagesOnline forms - Early Stage Innovation ReportOnline forms - Employee Share Scheme Non-IndividualsOnline forms - File transferOnline forms - PaymentsOnline forms - Small Business Super Clearing House

Update timeline

  1. investigating May 28, 2022, 02:44 AM UTC

    We are currently investigating this issue and working to resolve with the highest priority. Updates will be provided here when available.

  2. investigating May 28, 2022, 02:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating May 29, 2022, 01:44 AM UTC

    We are continuing to work on a fix for the issue. We apologise for the inconvenience and thank you for your patience during this time.

  4. monitoring May 29, 2022, 10:51 AM UTC

    We are continuing to monitor for any further issues

  5. monitoring May 29, 2022, 11:02 AM UTC

    A fix has been implemented to our systems and we are continuing to monitor for any further issues.

  6. resolved May 30, 2022, 12:58 AM UTC

    This incident has been resolved.

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