Australian Taxation Office incident

Login issues

Resolved after 1 hour 32 minutes, affecting OSB Login service, on February 2, 2023.

monitoring Feb 02, 2023, 01:33 AM UTC

The issue has been identified and a fix has been implemented. We are monitoring the results.

Started
Feb 02, 2023, 12:51 AM UTC
Resolved
Feb 02, 2023, 02:24 AM UTC
Duration
1h 32m
Detected by Pingoru
Feb 02, 2023, 12:51 AM UTC

Affected components

OSB Login service

Update timeline

  1. investigating Feb 02, 2023, 12:51 AM UTC

    Some clients are receiving error messages or having issues when attempting to login. If this is occurring, clearing your browser cache may fix this issue. You may be able to log in using a different browser.

  2. monitoring Feb 02, 2023, 01:33 AM UTC

    The issue has been identified and a fix has been implemented. We are monitoring the results.

  3. resolved Feb 02, 2023, 02:24 AM UTC

    This incident has been resolved.

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