Australian Taxation Office incident

Degraded performance

Resolved after 1 hour 22 minutes, affecting Home page and OSB Login service and 1 more, on July 20, 2023.

investigating Jul 20, 2023, 01:53 AM UTC

Investigating - Online Services for Business is currently experiencing problems resulting in degraded performance for all functions. An earlier fix to issues has not resolved all problems and our response teams continue to focus on restoring services as a priority. We apologise for the inconvenience caused.

Started: Jul 20, 2023, 01:53 AM UTC
Resolved: Jul 20, 2023, 03:16 AM UTC
Duration: 1h 22m
Detected by Pingoru: Jul 20, 2023, 01:53 AM UTC

Affected components

Home pageOSB Login serviceContext SelectionOnline forms - Accounts and transactionsOnline forms - Create or view secure messagesOnline forms - Early Stage Innovation ReportOnline forms - Employee Share Scheme Non-IndividualsOnline forms - File transferOnline forms - PaymentsOnline forms - Small Business Super Clearing House

Update timeline

investigating Jul 20, 2023, 01:53 AM UTC

Investigating - Online Services for Business is currently experiencing problems resulting in degraded performance for all functions. An earlier fix to issues has not resolved all problems and our response teams continue to focus on restoring services as a priority. We apologise for the inconvenience caused.
resolved Jul 20, 2023, 03:16 AM UTC

This incident has been resolved.

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