Australian Taxation Office incident

Digital ID Outage

Resolved after 51 minutes, affecting Home page and OSB Login service and 1 more, on May 9, 2025.

resolved May 09, 2025, 04:51 AM UTC

The issues affecting Digital ID are now resolved. We appreciate your patience while this matter was under investigation.

Started
May 09, 2025, 03:59 AM UTC
Resolved
May 09, 2025, 04:51 AM UTC
Duration
51m
Detected by Pingoru
May 09, 2025, 03:59 AM UTC

Affected components

Home pageOSB Login serviceContext SelectionOnline forms - Accounts and transactionsOnline forms - Create or view secure messagesOnline forms - Early Stage Innovation ReportOnline forms - Employee Share Scheme Non-IndividualsOnline forms - File transferOnline forms - PaymentsOnline forms - Small Business Super Clearing House

Update timeline

  1. investigating May 09, 2025, 03:59 AM UTC

    Some users are currently unable to use Digital ID to access government online services. Services Australia are working to resolve the issue as soon as possible.

  2. resolved May 09, 2025, 04:51 AM UTC

    The issues affecting Digital ID are now resolved. We appreciate your patience while this matter was under investigation.

Your product runs on more than Australian Taxation Office

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →