Resolved after 3 hours 55 minutes, affecting Home page and OSB Login service and 1 more, on July 22, 2025.
We are continuing to monitor for any further issues.
Affected components
Home pageOSB Login serviceContext SelectionOnline forms - Accounts and transactionsOnline forms - Create or view secure messagesOnline forms - Early Stage Innovation ReportOnline forms - Employee Share Scheme Non-IndividualsOnline forms - File transferOnline forms - PaymentsOnline forms - Small Business Super Clearing House
Update timeline
- investigating Jul 22, 2025, 11:49 PM UTC
We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.
- identified Jul 23, 2025, 01:58 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 23, 2025, 02:03 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 23, 2025, 02:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 23, 2025, 03:44 AM UTC
This incident has been resolved.
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