Australian Taxation Office incident

Online services degradation

Resolved after 4 hours 31 minutes, affecting Home page and OSB Login service and 1 more, on March 25, 2026.

investigating Mar 25, 2026, 06:38 AM UTC

We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

Started
Mar 25, 2026, 06:38 AM UTC
Resolved
Mar 25, 2026, 11:09 AM UTC
Duration
4h 31m
Detected by Pingoru
Mar 25, 2026, 06:38 AM UTC

Affected components

Home pageOSB Login serviceContext SelectionOnline forms - Accounts and transactionsOnline forms - Create or view secure messagesOnline forms - Early Stage Innovation ReportOnline forms - Employee Share Scheme Non-IndividualsOnline forms - File transferOnline forms - PaymentsOnline forms - Small Business Super Clearing House

Update timeline

  1. investigating Mar 25, 2026, 06:38 AM UTC

    We are aware of service degradation to our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

  2. resolved Mar 25, 2026, 11:09 AM UTC

    This incident has been resolved.

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