Australian Taxation Office incident

Online services degradation

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Resolved after 3 hours 51 minutes, affecting OSB Login service, on October 15, 2026.

monitoring Oct 16, 2026, 01:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 15, 2026, 11:42 PM UTC
Resolved
Oct 16, 2026, 03:34 AM UTC
Duration
3h 51m
Detected by Pingoru
Oct 15, 2026, 11:42 PM UTC

Affected components

OSB Login service

Update timeline

  1. investigating Oct 15, 2026, 11:42 PM UTC

    We are aware of service degradation impacting our online services for some users. We are investigating the cause as a priority. We apologise for the inconvenience and thank you for your continued patience during this time.

  2. investigating Oct 16, 2026, 12:18 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2026, 01:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2026, 03:34 AM UTC

    This incident has been resolved.

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