AurInfer Labs incident

Elevated Authentication Latency

Resolved after 1 hour 24 minutes, affecting Labs, on February 19, 2026.

monitoring Feb 19, 2026, 05:12 PM UTC

Authentication is back operational, and we’re monitoring the systems to ensure everything is operating as expected. We’ll continue observing stability until full recovery.

Started
Feb 19, 2026, 04:41 PM UTC
Resolved
Feb 19, 2026, 06:05 PM UTC
Duration
1h 24m
Detected by Pingoru
Feb 19, 2026, 04:41 PM UTC

Affected components

Labs

Update timeline

  1. investigating Feb 19, 2026, 04:41 PM UTC

    We’re currently investigating reports of a potential issue affecting one or more of our services. Our engineering team is actively working to identify the cause and will provide updates as more information becomes available. Thank you for your patience while we continue our investigation.

  2. identified Feb 19, 2026, 04:52 PM UTC

    We are currently experiencing elevated latency with our upstream authentication provider. This is causing user sessions to be invalidated, resulting in unexpected logouts as well as failures during sign-in and sign-up attempts. Our team is actively monitoring the situation and working with the provider to restore normal performance.

  3. monitoring Feb 19, 2026, 05:12 PM UTC

    Authentication is back operational, and we’re monitoring the systems to ensure everything is operating as expected. We’ll continue observing stability until full recovery.

  4. resolved Feb 19, 2026, 06:05 PM UTC

    All impacted services have now fully recovered.

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