Resolved after 40 minutes, affecting Character Creations and Authentication and 1 more, on August 13, 2026.
A fix has been deployed, and we’re monitoring the systems to ensure everything is operating as expected. We’ll continue observing stability until full recovery.
Affected components
Update timeline
- investigating Aug 13, 2026, 11:48 PM UTC
We’re currently investigating reports of a potential issue affecting one or more of our services. Our engineering team is actively working to identify the cause and will provide updates as more information becomes available. Thank you for your patience while we continue our investigation.
- monitoring Aug 14, 2026, 12:05 AM UTC
A fix has been deployed, and we’re monitoring the systems to ensure everything is operating as expected. We’ll continue observing stability until full recovery.
- resolved Aug 14, 2026, 12:10 AM UTC
All impacted services have now fully recovered.
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