Augment AI incident

Elevated latencies across search endpoints causing some requests to fail

Resolved after 2 hours 21 minutes, on September 21, 2026.

monitoring Sep 21, 2026, 01:20 PM UTC

We've deployed fixes and scaled the affected components, and are monitoring to confirm recovery..

Started
Sep 21, 2026, 12:39 PM UTC
Resolved
Sep 21, 2026, 03:00 PM UTC
Duration
2h 21m
Detected by Pingoru
Sep 21, 2026, 12:39 PM UTC

Update timeline

  1. investigating Sep 21, 2026, 12:39 PM UTC

    We are currently investigating this incident..

  2. identified Sep 21, 2026, 01:00 PM UTC

    We have identified the source of the elevated latencies and are working to fix it..

  3. monitoring Sep 21, 2026, 01:20 PM UTC

    We've deployed fixes and scaled the affected components, and are monitoring to confirm recovery..

  4. resolved Sep 21, 2026, 03:00 PM UTC

    This incident has been resolved..

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