Augment AI incident

Elevated Latency and Errors for Batch STT

Minor

Resolved after 2 hours 25 minutes, affecting Deepgram (transcription), on October 22, 2026.

resolved Oct 22, 2026, 09:53 PM UTC

Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.

Started: Oct 22, 2026, 07:27 PM UTC
Resolved: Oct 22, 2026, 09:53 PM UTC
Duration: 2h 25m
Detected by Pingoru: Oct 22, 2026, 07:27 PM UTC

Affected components

Deepgram (transcription)

Update timeline

investigating Oct 22, 2026, 07:27 PM UTC

We are currently investigating elevated latency and 5xx error rates returned from batch requests to our API platform.
resolved Oct 22, 2026, 09:53 PM UTC

Between 19:27 and 21:53 UTC on October 22, some pre-recorded (batch) requests intermittently had elevated latency, and some timed out. This incident is resolved. All systems are operational.

Your product runs on more than Augment AI

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.