Augment AI incident
[Deepgram API] Elevated Batch Error Rates: 400 error code responses
Resolved after 23 hours 7 minutes, on July 28, 2026.
A fix has been implemented and traffic has returned to normal. We are monitoring the results..
Update timeline
- investigating Jul 28, 2026, 02:00 PM UTC
We are currently investigating an issue where some batch requests are returning 400 errors due to remote content download errors. Retrying the request one or more times often succeeds..
- investigating Jul 28, 2026, 03:57 PM UTC
We are continuing to investigate this issue..
- monitoring Jul 28, 2026, 03:57 PM UTC
A fix has been implemented and we are monitoring the results..
- monitoring Jul 28, 2026, 03:58 PM UTC
We are continuing to monitor for any further issues..
- investigating Jul 28, 2026, 04:03 PM UTC
We are continuing to investigate an issue. STT batch requests may have returned 5xx errors, and some STT websockets may have experienced high latency, starting at 16:03 UTC..
- monitoring Jul 28, 2026, 04:34 PM UTC
A fix has been implemented and traffic has returned to normal. We are monitoring the results..
- resolved Jul 29, 2026, 01:08 PM UTC
This incident has been resolved..
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