Augment AI incident
[Deepgram API] Elevated Batch and Streaming STT Error Rates
Resolved after 3 hours 39 minutes, on August 4, 2026.
An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring..
Update timeline
- investigating Aug 04, 2026, 02:30 PM UTC
We are currently investigating an issue where batch and streaming STT requests have degraded performance..
- monitoring Aug 04, 2026, 03:21 PM UTC
An ISP network failure resulted in poor performance along one network path, resulting in degraded performance that primarily affected STT traffic. All network traffic is now routed through a high quality network path and services have recovered. We are actively monitoring..
- resolved Aug 04, 2026, 06:10 PM UTC
This incident has been resolved..
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