Augment AI incident

Elevated errors for GPT-5.6 Sol on the API

Resolved after 2 hours 13 minutes, on September 11, 2026.

monitoring Sep 11, 2026, 10:09 AM UTC

We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic. We continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery.

Started
Sep 11, 2026, 09:08 AM UTC
Resolved
Sep 11, 2026, 11:21 AM UTC
Duration
2h 13m
Detected by Pingoru
Sep 11, 2026, 09:08 AM UTC

Update timeline

  1. identified Sep 11, 2026, 09:08 AM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation..

  2. monitoring Sep 11, 2026, 10:09 AM UTC

    We have brought additional capacity online and are seeing improvements for some GPT-5.6 Sol API traffic. We continue to mitigate elevated errors affecting Chat Completions and Responses and are monitoring recovery.

  3. resolved Sep 11, 2026, 11:21 AM UTC

    All impacted services have now fully recovered..

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