Resolved after 8 minutes, affecting section-273606 (Bot connectivity EU) and section-273606 (SIP connectivity EU) and 1 more, on August 11, 2025.
Voice Call Processing Failure - the application was unable to process voice calls - calls in progress were dropped, and new voice calls failed to connect. The disruption applied to all types of voice calls, including bot interactions, service numbers, and SIP calls.
Affected components
Update timeline
- investigating Aug 11, 2025, 02:17 PM UTC
Voice Call Processing Failure - the application was unable to process voice calls - calls in progress were dropped, and new voice calls failed to connect. The disruption applied to all types of voice calls, including bot interactions, service numbers, and SIP calls.
- resolved Aug 11, 2025, 02:25 PM UTC
Service restored
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