AudienceView incident

502 Payment Gateway Error

Critical Resolved View vendor source →

AudienceView experienced a critical incident on September 6, 2022 affecting Payment Processing, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2022, 12:22 PM UTC
Resolved
Sep 06, 2022, 03:32 PM UTC
Duration
3h 10m
Detected by Pingoru
Sep 06, 2022, 12:22 PM UTC

Affected components

Payment Processing

Update timeline

  1. investigating Sep 06, 2022, 12:22 PM UTC

    We are currently investigating issue with 502 Payment Gateway Errors on check out.

  2. monitoring Sep 06, 2022, 12:52 PM UTC

    A fix has been implemented and we are currently monitoring the results.

  3. resolved Sep 06, 2022, 03:32 PM UTC

    This incident has been resolved.