AudienceView incident
"HTTP Status 404 – Not Found" error for some online sales; issues processing sales in Sell and Sell+
AudienceView experienced a major incident on April 6, 2026 affecting Sell and Sell+ and Consumer Interface, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Sell and Sell+Consumer Interface
Update timeline
- investigating Apr 06, 2026, 05:43 PM UTC
We are currently investigating an "HTTP Status 404 – Not Found" error seen on the Consumer Interface when trying to select an event to purchase, as well as issues processing orders through Sell and Sell+.
- monitoring Apr 06, 2026, 06:10 PM UTC
A fix has been implemented, and normal purchasing activity has resumed both online and through the box office. We will continue to monitor to ensure everything remains stable.
- resolved Apr 06, 2026, 08:49 PM UTC
This incident has been resolved.