AudienceView incident

504 timeout errors / system slowness

Critical Resolved View vendor source →

AudienceView experienced a critical incident on September 13, 2022 affecting Consumer Interface, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2022, 12:35 PM UTC
Resolved
Sep 13, 2022, 02:28 PM UTC
Duration
1h 53m
Detected by Pingoru
Sep 13, 2022, 12:35 PM UTC

Affected components

Consumer Interface

Update timeline

  1. investigating Sep 13, 2022, 12:35 PM UTC

    We are currently investigating issues with 504 timeout errors and system slowness.

  2. monitoring Sep 13, 2022, 12:55 PM UTC

    A fix has been implemented and we are monitoring the results now.

  3. resolved Sep 13, 2022, 02:28 PM UTC

    This incident has been resolved.