AudienceView incident

403 Forbidden error when accessing QuikSell+

Critical Resolved View vendor source →

AudienceView experienced a critical incident on October 17, 2022 affecting Sell and Sell+, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2022, 01:23 PM UTC
Resolved
Oct 17, 2022, 03:03 PM UTC
Duration
1h 39m
Detected by Pingoru
Oct 17, 2022, 01:23 PM UTC

Affected components

Sell and Sell+

Update timeline

  1. investigating Oct 17, 2022, 01:23 PM UTC

    We are currently investigating issues with 403 Forbidden error when accessing QuickSell+ affecting all sales.

  2. monitoring Oct 17, 2022, 01:59 PM UTC

    A fix is implemented now and we are currently monitoring the results. We sincerely apologies for the inconvenience caused.

  3. resolved Oct 17, 2022, 03:03 PM UTC

    The incident has been resolved now.