AudienceView incident

Internal Server error while accessing My reports

Critical Resolved View vendor source →

AudienceView experienced a critical incident on December 15, 2022 affecting Reporting, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 01:16 PM UTC
Resolved
Dec 15, 2022, 02:42 PM UTC
Duration
1h 25m
Detected by Pingoru
Dec 15, 2022, 01:16 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Dec 15, 2022, 01:16 PM UTC

    We are currently investigating error message while accessing My reports.

  2. monitoring Dec 15, 2022, 01:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 15, 2022, 02:42 PM UTC

    This incident has been resolved.