AudienceView experienced a notice incident on March 10, 2023 affecting Sell and Sell+ and Client Home and 1 more component, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Sell and Sell+Client HomeConsumer InterfacePayment ProcessingSeries ManagementReportingCommunicationsOrder Management
Update timeline
- investigating Mar 10, 2023, 02:28 PM UTC
Some clients have reported seeing longer than usual loading times in AudienceView Professional. These long loading times may occasionally cause timeout errors. We are investigating the root cause of the issue and will provide updates via this page when more is known.
- monitoring Mar 10, 2023, 04:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2023, 06:00 PM UTC
This incident has been resolved.