AudienceView experienced a critical incident on March 12, 2023 affecting Sell and Sell+, lasting 14h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Sell and Sell+
Update timeline
- investigating Mar 12, 2023, 02:46 AM UTC
Clients have reported seeing "org.hibernate.exception.GenericJDBCException: could not execute query. We are currently investigating and will provide updates via this page.
- monitoring Mar 12, 2023, 03:15 AM UTC
A fix has been implemented and we are checking for the issues.
- resolved Mar 12, 2023, 05:35 PM UTC
The issue is resolved now affecting Quicksell+