AudienceView incident

"Client Not Found" error on Deep Links

Major Resolved View vendor source →

AudienceView experienced a major incident on May 16, 2023 affecting Consumer Interface, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
May 16, 2023, 12:42 PM UTC
Resolved
May 16, 2023, 03:01 PM UTC
Duration
2h 19m
Detected by Pingoru
May 16, 2023, 12:42 PM UTC

Affected components

Consumer Interface

Update timeline

  1. investigating May 16, 2023, 12:42 PM UTC

    We are currently aware of an error "Client Not Found" when accessing the Consumer Interface. We are currently investigating .

  2. monitoring May 16, 2023, 01:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 16, 2023, 03:01 PM UTC

    This incident has been resolved.