AudienceView experienced a minor incident on August 3, 2023 affecting Sell and Sell+ and Client Home and 1 more component, lasting 3h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Sell and Sell+Client HomeConsumer Interface
Update timeline
- investigating Aug 03, 2023, 06:50 PM UTC
We have identified an issue that is causing slowness in the ticketing system. We are aware of the issue and are investigating further into this.
- monitoring Aug 03, 2023, 07:12 PM UTC
We identified the issue connected with the Slowness taking place in the ticketing system and implemented a fix for this. The ticketing system should now be functioning as expected. We will continue to monitor the system to ensure the system remains stable
- resolved Aug 03, 2023, 10:46 PM UTC
This incident has been resolved.