AudienceView incident

502 Bad Gateway error in My Reports

Major Resolved View vendor source →

AudienceView experienced a major incident on February 1, 2024 affecting Reporting, lasting 5h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 03:44 PM UTC
Resolved
Feb 01, 2024, 09:33 PM UTC
Duration
5h 49m
Detected by Pingoru
Feb 01, 2024, 03:44 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Feb 01, 2024, 03:44 PM UTC

    We are currently investigating an issue where a "502 Bad Gateway" message is seen when opening My Reports.

  2. monitoring Feb 01, 2024, 04:44 PM UTC

    A fix for the My Reports '502 Bad Gateway' error issue has been implemented and we are monitoring the results.

  3. resolved Feb 01, 2024, 09:33 PM UTC

    This incident has been resolved.