AudienceView experienced a major incident on February 3, 2024 affecting Reporting, lasting 15h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- investigating Feb 03, 2024, 02:59 AM UTC
We are investigating a recurrence of an issue where a "502 Bad Gateway" message is seen when opening My Reports.
- monitoring Feb 03, 2024, 08:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2024, 06:18 PM UTC
We have confirmed that the latest changes have resolved this incident.