AudienceView incident

Error on Quick Sell Plus page

Critical Resolved View vendor source →

AudienceView experienced a critical incident on March 10, 2024 affecting Sell and Sell+, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2024, 02:35 AM UTC
Resolved
Mar 11, 2024, 05:13 AM UTC
Duration
1d 2h
Detected by Pingoru
Mar 10, 2024, 02:35 AM UTC

Affected components

Sell and Sell+

Update timeline

  1. investigating Mar 10, 2024, 02:35 AM UTC

    We are currently investigating error coming up as org.hibernate.exception.GenericJDBCException: could not execute query on Quick sell plus page.

  2. monitoring Mar 10, 2024, 03:14 AM UTC

    A fix has been implemented and monitoring the status.

  3. resolved Mar 11, 2024, 05:13 AM UTC

    This incident has been resolved.