AudienceView incident

Slow loading times on the Consumer Interface

Minor Resolved View vendor source →

AudienceView experienced a minor incident on July 30, 2024 affecting Consumer Interface, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 12:38 PM UTC
Resolved
Jul 31, 2024, 12:56 PM UTC
Duration
1d
Detected by Pingoru
Jul 30, 2024, 12:38 PM UTC

Affected components

Consumer Interface

Update timeline

  1. identified Jul 30, 2024, 12:38 PM UTC

    Users may experience slow load times and/or timeout errors on the Consumer Interface. We have identified that this has been caused by performance issues on the Microsoft Azure platform, they are currently working on a resolution.

  2. resolved Jul 31, 2024, 12:56 PM UTC

    The issue on the Microsoft Azure platform has been resolved. Regular service has been restored on the Consumer Interface.