AudienceView incident

Some FixedPlus packages not available through QuickSell+ and Consumer Interface

Major Resolved View vendor source →

AudienceView experienced a major incident on July 31, 2024 affecting Sell and Sell+ and Consumer Interface, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 04:13 PM UTC
Resolved
Jul 31, 2024, 08:10 PM UTC
Duration
3h 56m
Detected by Pingoru
Jul 31, 2024, 04:13 PM UTC

Affected components

Sell and Sell+Consumer Interface

Update timeline

  1. identified Jul 31, 2024, 04:13 PM UTC

    We are currently working on fixing an issue that is causing some FixedPlus packages to not be available for sale through QuickSell+ and the Consumer Interface (either on the Packages Storefront page or through a package deep link).

  2. identified Jul 31, 2024, 04:14 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 31, 2024, 08:10 PM UTC

    This incident has been resolved.