AudienceView experienced a major incident on June 16, 2025 affecting Sell and Sell+ and Consumer Interface, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Sell and Sell+Consumer Interface
Update timeline
- investigating Jun 16, 2025, 06:00 PM UTC
We have been made aware of an issue with processing credit card payments on AudienceView Professional. You may see a number of reported error messages associated with this outage. We are investigating this issue and hope to have an update shortly.
- monitoring Jun 16, 2025, 06:52 PM UTC
A fix for the credit card payment processing issue has been implemented and we are monitoring the results.
- resolved Jun 16, 2025, 07:53 PM UTC
This incident has been resolved.