Atomic incident

Performance Degradation on Paylink Products

Resolved after 2 hours 15 minutes, affecting Documentation and Console and 1 more, on July 23, 2026.

resolved Jul 23, 2026, 02:45 PM UTC

Issues with workflow orchestration workers have been resolved and we have seen processing times return to normal levels. Timeout related issues have resolved.

Started
Jul 23, 2026, 12:30 PM UTC
Resolved
Jul 23, 2026, 02:45 PM UTC
Duration
2h 15m
Detected by Pingoru
Jul 23, 2026, 12:30 PM UTC

Affected components

DocumentationConsoleAPI

Update timeline

  1. investigating Jul 23, 2026, 12:30 PM UTC

    Monitors indicate increased processing time for Paylink related tasks due to an issue in our workflow orchestration system. Time to complete tasks has increased and a larger than typical number of tasks are experiencing timeouts or disconnects.

  2. resolved Jul 23, 2026, 02:45 PM UTC

    Issues with workflow orchestration workers have been resolved and we have seen processing times return to normal levels. Timeout related issues have resolved.

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