Atomic Outage History
Atomic is up right nowPingoru has recorded 4 incidents for Atomic: 3 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 2 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 1 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 60 (0%) |
Incidents, newest first
Minor October 13, 2026 Degraded performance on Card Switching 32m API
Started Oct 13, 2026, 10:35 PM UTC· resolved Oct 13, 2026, 11:08 PM UTC
- monitoring Oct 13, 2026, 10:35 PM UTC
We're experiencing elevated error rates with our Switch tasks related to traffic spikes. System is recovering as scaling measures finish execution. We will update when resolved.
- resolved Oct 13, 2026, 11:08 PM UTC
Scaling measures are in place and performance has returned to baseline.
Minor July 23, 2026 Performance Degradation on Paylink Products 2h 15m Documentation, Console, API
Started Jul 23, 2026, 12:30 PM UTC· resolved Jul 23, 2026, 02:45 PM UTC
- investigating Jul 23, 2026, 12:30 PM UTC
Monitors indicate increased processing time for Paylink related tasks due to an issue in our workflow orchestration system. Time to complete tasks has increased and a larger than typical number of tasks are experiencing timeouts or disconnects.
- resolved Jul 23, 2026, 02:45 PM UTC
Issues with workflow orchestration workers have been resolved and we have seen processing times return to normal levels. Timeout related issues have resolved.
Minor March 16, 2026 Intermittent API Latency 1h 39m API
Started Mar 16, 2026, 10:11 PM UTC· resolved Mar 16, 2026, 11:50 PM UTC
- investigating Mar 16, 2026, 10:11 PM UTC
We are currently experiencing intermittent latency spikes across our APIs. Initial investigation indicates the issue is caused by a third-party dependency. Our team is actively investigating and is in contact with the third-party vendor.
- investigating Mar 16, 2026, 10:43 PM UTC
Our team remains actively engaged on this issue. No resolution yet, but investigation is ongoing
- investigating Mar 16, 2026, 11:15 PM UTC
No updates at this time — investigation is ongoing.
- monitoring Mar 16, 2026, 11:45 PM UTC
The team has implemented a fix. We will continue to monitor the situation and provide updates as needed.
- monitoring Mar 16, 2026, 11:50 PM UTC
The API is performing as expected, we are continuing to monitor.
- resolved Mar 17, 2026, 10:38 PM UTC
We have identified the issue and implemented a fix. All API response times are back to normal.
Major October 20, 2025 Third Party Outage 7h 31m
Started Oct 20, 2025, 08:20 PM UTC· resolved Oct 21, 2025, 03:51 AM UTC
No vendor updates were posted for this incident.