Atlassian incident · via Atlassian Developer

Marketplace Apps - Degraded Performance for Select Apps

Minor Resolved View vendor source →

Atlassian experienced a minor incident on October 15, 2026 affecting Forge Function Invocation, lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:22 PM UTC
Resolved
Oct 15, 2026, 05:08 PM UTC
Duration
2h 45m
Detected by Pingoru
Oct 15, 2026, 02:22 PM UTC

Affected components

Forge Function Invocation

Update timeline

  1. investigating Oct 15, 2026, 02:22 PM UTC

    We are investigating reports of an issue affecting select Marketplace apps across our cloud products. Users may experience intermittent errors or delays with affected webhooks functionality of apps. Our teams are actively analysing the issue, and we will provide our next update in 60 minutes or sooner.

  2. monitoring Oct 15, 2026, 03:23 PM UTC

    We have applied mitigations to resolve the disruption affecting select Marketplace apps. We are observing positive signs of recovery across app operations, though minor intermittent delays may persist as traffic stabilises. Teams remain engaged and are actively monitoring the environment to ensure full service restoration. We will share our next update in 60 minutes or sooner.

  3. monitoring Oct 15, 2026, 04:19 PM UTC

    Recovery continues across app operations, although some users may experience intermittent delays. We will continue to share additional updates here as more information becomes available.

  4. resolved Oct 15, 2026, 05:08 PM UTC

    On October 15, 2026, Marketplace app users in EU-West region may have experienced performance degradation. The issue has now been resolved, and the service is operating normally for all affected customers.