Atlassian Partners incident

Atlassian Shop site is currently unavailable

Major Resolved View vendor source →

Atlassian Partners experienced a major incident on May 7, 2026 affecting Partner Portal and Partner Support Portal and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 02:27 AM UTC
Resolved
May 07, 2026, 02:38 AM UTC
Duration
10m
Detected by Pingoru
May 07, 2026, 02:27 AM UTC

Affected components

Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing CenterPartner Central

Update timeline

  1. investigating May 07, 2026, 02:27 AM UTC

    Our team is aware that users are currently experiencing a 404 error message when attempting to access the Atlassian Shop website. Our team is looking into this issue with urgency, and we will provide an update when available.

  2. resolved May 07, 2026, 02:38 AM UTC

    Users attempting to access the Atlassian shop will now be directed to our Homepage. This will prevent ongoing security related error messages from being presented in the meantime while the shop is able to be restored to its full functionality. Please reach out to Atlassian Support for additional assistance if required.