Users experiencing issues accessing multiple Atlassian products
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing CenterPartner Central
Atlassian Partners Outage History
Atlassian Partners is up right nowAtlassian Partners had 3 outages in the last 2 years totaling 23h 16m of downtime — averaging 0.1 incidents per month.
There were 3 Atlassian Partners outages since October 20, 2025 totaling 23h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
Atlassian Shop site is currently unavailable
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing CenterPartner Central
Timeline · 2 updates
- investigating May 07, 2026, 02:27 AM UTC
Our team is aware that users are currently experiencing a 404 error message when attempting to access the Atlassian Shop website. Our team is looking into this issue with urgency, and we will provide an update when available.
- resolved May 07, 2026, 02:38 AM UTC
Users attempting to access the Atlassian shop will now be directed to our Homepage. This will prevent ongoing security related error messages from being presented in the meantime while the shop is able to be restored to its full functionality. Please reach out to Atlassian Support for additional assistance if required.
Atlassian Cloud Services impacted
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing Center