Atlassian Partners Outage History

Atlassian Partners is up right now

Atlassian Partners had 6 outages in the last 2 years totaling 30h 34m of downtime — averaging 0.2 incidents per month.

There were 6 Atlassian Partners outages since July 3, 2024 totaling 30h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://partners.status.atlassian.com

Major May 7, 2026

Atlassian Shop site is currently unavailable

Detected by Pingoru
May 07, 2026, 02:27 AM UTC
Resolved
May 07, 2026, 02:38 AM UTC
Duration
10m
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing CenterPartner Central
Timeline · 2 updates
  1. investigating May 07, 2026, 02:27 AM UTC

    Our team is aware that users are currently experiencing a 404 error message when attempting to access the Atlassian Shop website. Our team is looking into this issue with urgency, and we will provide an update when available.

  2. resolved May 07, 2026, 02:38 AM UTC

    Users attempting to access the Atlassian shop will now be directed to our Homepage. This will prevent ongoing security related error messages from being presented in the meantime while the shop is able to be restored to its full functionality. Please reach out to Atlassian Support for additional assistance if required.

Read the full incident report →

Major October 20, 2025

Atlassian Cloud Services impacted

Detected by Pingoru
Oct 20, 2025, 07:56 AM UTC
Resolved
Oct 21, 2025, 05:24 AM UTC
Duration
21h 28m
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing Center
Timeline · 24 updates

Read the full incident report →

Notice April 28, 2025

Management of Apps is partially unavailable on different platforms

Detected by Pingoru
Apr 28, 2025, 11:59 AM UTC
Resolved
Apr 28, 2025, 04:12 PM UTC
Duration
4h 13m
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboardPartner Purchasing Center
Timeline · 4 updates
  1. investigating Apr 28, 2025, 11:59 AM UTC

    We are currently experiencing partial unavailability in managing Forge apps on different Atlassian platforms. Such as apps lifecycle (installation, removals), developer console usage (including tunnelling), and the creation and deployment of Forge apps. Our team is working diligently to resolve this issue and restore services quickly. We are in the process of identifying the root cause and implementing the necessary fixes. Next updates in 1 hour.

  2. identified Apr 28, 2025, 12:55 PM UTC

    We are currently experiencing partial unavailability in managing Forge apps on different Atlassian platforms, such as apps lifecycle (installation, removals), developer console usage (including tunneling), and the creation and deployment of Forge apps. We have identified the root cause and are in the process of mitigating the impact. We'll keep you posted with further updates. Next updates in 1 hour.

  3. monitoring Apr 28, 2025, 01:42 PM UTC

    The issues causing the unavailability of related Forge apps capabilities on multiple Atlassian platforms have been resolved, and services are now operating normally for all impacted customers. We will continue to closely monitor for stability.

  4. resolved Apr 28, 2025, 04:12 PM UTC

    Between 10:55 AM UTC to 13:15 PM UTC on April 28, 2025, we experienced partial unavailability in managing Forge apps; Such as lifecycle developer console usage, and the creation and deployment of Forge apps for Atlassian Partners, Jira Work Management, Jira, Atlassian Developer, Jira Product Discovery, Compass, and Atlassian Migrations. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.

Read the full incident report →

Critical October 1, 2024

Issues with Partner Support Portal

Detected by Pingoru
Oct 01, 2024, 05:49 PM UTC
Resolved
Oct 01, 2024, 07:42 PM UTC
Duration
1h 53m
Affected: Partner Support Portal
Timeline · 2 updates
  1. investigating Oct 01, 2024, 05:49 PM UTC

    We are investigating issues with the Partner Support Portal and will provide updates here soon.

  2. resolved Oct 01, 2024, 07:42 PM UTC

    Between Oct 01, 2024 - 17:49 UTC and Oct 01, 2024 - 19:42 UTC we identified a temporary outage with Atlassian Partner products. All affected products are now back online and no further impact has been observed.

Read the full incident report →

Critical July 3, 2024

Some products are hard down

Detected by Pingoru
Jul 03, 2024, 08:51 PM UTC
Resolved
Jul 03, 2024, 10:02 PM UTC
Duration
1h 11m
Affected: Partner PortalPartner Support PortalPartner DirectoryPartner Business CenterEnablement AcademyPartner Portal dashboard
Timeline · 3 updates
  1. investigating Jul 03, 2024, 08:51 PM UTC

    We are investigating an issue with that is impacting Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.

  2. monitoring Jul 03, 2024, 09:45 PM UTC

    We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.

  3. resolved Jul 03, 2024, 10:02 PM UTC

    We mistakenly believed there was impact to these services. The service is operating normally.

Read the full incident report →