Atlassian Partners incident

Major outage affecting all purchasing systems

Resolved after 1 hour 56 minutes, on September 30, 2019.

monitoring Sep 30, 2019, 07:23 PM UTC

Service has been restored, we are continuing to monitor the situation for any regression.

Started
Sep 30, 2019, 05:40 PM UTC
Resolved
Sep 30, 2019, 07:37 PM UTC
Duration
1h 56m
Detected by Pingoru
Sep 30, 2019, 05:40 PM UTC

Update timeline

  1. investigating Sep 30, 2019, 05:40 PM UTC

    We are currently investigating an incident involving all purchasing systems. Currently all customers will be unable to: - sign up for new products. - receive quotes on or purchase market place add-ons. - provision new products or in some cases deactivate users.

  2. monitoring Sep 30, 2019, 07:23 PM UTC

    Service has been restored, we are continuing to monitor the situation for any regression.

  3. resolved Sep 30, 2019, 07:37 PM UTC

    This incident has been resolved

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