Atlas incident

Error responses across multiple Cloud products

Resolved after 1 hour 19 minutes, affecting Authentication and User management, on June 3, 2024.

resolved Jun 04, 2024, 12:30 AM UTC

Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.

Started
Jun 03, 2024, 11:10 PM UTC
Resolved
Jun 04, 2024, 12:30 AM UTC
Duration
1h 19m
Detected by Pingoru
Jun 03, 2024, 11:10 PM UTC

Affected components

Authentication and User management

Update timeline

  1. identified Jun 03, 2024, 11:10 PM UTC

    We are investigating an issue with error responses for some Cloud customers across multiple products. We have identified the root cause and expect recovery shortly.

  2. resolved Jun 04, 2024, 12:30 AM UTC

    Between 22:18 UTC to 22:56 UTC, we experienced errors for multiple Cloud products. The issue has been resolved and the service is operating normally.

Your product runs on more than Atlas

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →