Users experiencing issues accessing multiple Atlassian products
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Atlas Outage History
Atlas is up right nowAtlas had 9 outages in the last 2 years totaling 50h 48m of downtime — averaging 0.4 incidents per month.
There were 9 Atlas outages since July 3, 2024 totaling 50h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
Multiple Atlassian services are experiencing issues
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Timeline · 12 updates
Atlassian Cloud Services impacted
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Timeline · 24 updates
Degraded performance to multiple Atlassian experiences
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Timeline · 4 updates
Degraded experience adding and accessing media attachments
Timeline · 1 update
- resolved Jul 30, 2025, 09:05 AM UTC
This incident has been resolved and services are operating normally.
Customers may experience delays or failures receiving emails
Affected: APISlack IntegrationEmail notificationsMS Teams IntegrationAuthentication and User managementPurchasing & LicensingSignup
Timeline · 2 updates
- investigating Jun 04, 2025, 05:17 PM UTC
We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
- resolved Jun 04, 2025, 05:59 PM UTC
Between 2025-06-04 14:11 UTC to 17:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom. The issue has been resolved and the service is operating normally.
Unable to invite new users due to missing recaptcha token
Affected: Authentication and User management
Timeline · 3 updates
- investigating Nov 04, 2024, 09:37 AM UTC
We are investigating reports of intermittent errors for some Atlassian customers when they are trying to invite users using their admin panels (admin.atlassian.com) We will provide more details once we identify the root cause.
- identified Nov 04, 2024, 11:49 AM UTC
We continue to work on resolving the invitation workflow in admin.atlassian.com We have identified the root cause and performed changes in the environment to mitigate the issue.
- resolved Nov 04, 2024, 12:02 PM UTC
Between 08:00 UTC to 11:54 UTC, we experienced problems with the invitation of new users for Cloud customers on admin.atlassian.com. The issue has been resolved and the service is operating normally.
Some users cannot access https://home.atlassian.com
Affected: Authentication and User management
Timeline · 3 updates
- investigating Oct 23, 2024, 11:45 AM UTC
We are investigating reports of intermittent errors for some users on Atlas for Cloud customers. When being redirected to home.atlassian.com, customers are landing in an error page (Something went wrong). We are working on resolving the issue.
- investigating Oct 23, 2024, 12:27 PM UTC
We have identified an issue with https://home.atlassian.com that impacts authentication of users who do not have Projects or Goals and have a fix now deployed to production. We are testing this issue now but expect that this incident has been concluded.
- resolved Oct 23, 2024, 01:04 PM UTC
The fix for this issue has been deployed to production and testing was successfully completed. We have been monitoring for the past 30 minutes and are seeing no new instances of this issue.
Some products are hard down
Timeline · 3 updates
- investigating Jul 03, 2024, 08:51 PM UTC
We are investigating an issue with that is impacting Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.
- monitoring Jul 03, 2024, 09:45 PM UTC
We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.
- resolved Jul 04, 2024, 12:30 AM UTC
Between 03-07-2024 20:08 UTC and 03-07-2024 20:31 UTC, Atlas experienced downtime. The issue has been resolved, and the service is operating normally.