Athennian incident

Degraded Performance due to Cloudflare

Major Resolved View vendor source →

Athennian experienced a major incident on November 18, 2025 affecting Athennian APP (Canada) and Athennian APP (US) and 1 more component, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:42 PM UTC
Resolved
Nov 18, 2025, 08:51 PM UTC
Duration
6h 8m
Detected by Pingoru
Nov 18, 2025, 02:42 PM UTC

Affected components

Athennian APP (Canada)Athennian APP (US)Athennian APP (Middle East)

Update timeline

  1. investigating Nov 18, 2025, 02:42 PM UTC

    We are currently experiencing system degradation due to a widespread, global outage affecting our third-party provider, Cloudflare. We sincerely apologize for the disruption. The impact varies by region and may include slow performance or inability to log in. Our team is actively monitoring the situation and implementing all possible workarounds. We will continue to provide updates and are committed to restoring Athennian to full capacity as soon as the issue is resolved by Cloudflare.

  2. monitoring Nov 18, 2025, 03:04 PM UTC

    The degraded performance caused by the global Cloudflare outage on November 18 appears to be resolved. We are continuing to monitor the system to ensure all services perform as normal.

  3. resolved Nov 18, 2025, 08:51 PM UTC

    This incident has been resolved.