Resolved after 11 hours 38 minutes, affecting Auth0 Authentication API (US), on April 20, 2021.
SSO login has been fully restored in the affected regions. We sincerely apologize to all affected customers.
Affected components
Update timeline
- identified Apr 20, 2021, 04:32 PM UTC
One of our service providers, Auth0, is currently undergoing an incident. This means that all Single Sign-On options are not currently working. Regular password and username authentication remain operational. Our team is following this incident closely to report updates. We apologize for any inconvenience this is causing.
- monitoring Apr 20, 2021, 05:51 PM UTC
We are continuing to monitor the situation. Please see https://status.auth0.com for full details. We apologize for the delay.
- monitoring Apr 20, 2021, 09:45 PM UTC
SSO login tentatively working again. Our team will continue to monitor the situation and update here accordingly. Thank you for your patience.
- resolved Apr 21, 2021, 04:11 AM UTC
SSO login has been fully restored in the affected regions. We sincerely apologize to all affected customers.
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